About First Choice Kratom

Explore some of the questions customers often ask us! If you don’t see your question here, reach out to us and we will be happy to help find the answer for you.

What is kratom?

Kratom is a tropical tree native to Southeast Asia, with leaves that can have beneficial effects. The leaves of the kratom tree are often dried and made into a powder, then sold as kratom products in the form of pure leaf powder, extracts, or capsules.

Where is your kratom sourced from?

Our kratom is sourced mainly from Indonesia, where the climate is ideal for producing high-quality kratom leaves. The leaves are then dried and ground into a powder before being shipped to our facility in the United States, after which we do third-party lab testing to ensure you only get 100% pure, safe, and potent kratom.

Is your kratom completely natural without any additives?

Yes, our kratom powders are 100% all natural and without any additives. All the kratom products we sell are lab tested. If your supplier can’t answer ‘yes’ when asked if their kratom has been lab tested, please shop anywhere else. You never know what you’re getting or how long that kratom has been sitting on the shelf or where it has come from.

What varieties of kratom do you offer?

We offer several varieties of kratom, including popular strains like Maeng Da and Bali. We have all popular types of kratom, including our green kratom strains, red kratom strains, yellow kratom strains, and white kratom strains.

What forms of kratom do you offer?

We offer kratom in several different forms, including pure leaf powder, capsules, and extracts. Our kratom powder is the most popular form. Capsules are ideal for those who want to avoid the taste of kratom but want on-the-go user convenience, while our extracts are perfect for those who want a more concentrated dose of kratom.

Is there an age restriction for kratom?

Yes, you must be 18 years of age or older to purchase kratom products from our website.

Is kratom legal?

Yes, kratom is legal in the United States. However, some states have and/or are taking legislative action to ban kratom within their state borders. We continue to monitor state legislation but please be sure to stay up to date with kratom news.

Currently, we do not ship to the following states/areas: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Washington DC, Wisconsin, the cities of San Diego or Ocean City in California, the city of Jerseyville in Illinois, the city of Ontario in Oregon, Sarasota County in Florida, or Union County in Mississippi. If you are interested in helping fight to keep kratom legal, please write or contact your congress representative and help the petitions to keep kratom legal.

How do you package your products?

We package all our products carefully in airtight, light-blocking, moisture-resistant, resealable pouches to ensure you receive your order in a high-quality and safe state.

How much is shipping?

Since all our packages are shipped through USPS priority mail with tracking. A $7.50 shipping charge will be applied at checkout. If, in the rare instance, a problem occurs with your order, please contact us and we will work with you to resolve the issue promptly. Your satisfaction is our priority.

Do you ship discreetly?

Yes. All our orders are packaged in standard packaging without information about what is contained inside.

Where do you ship to?

At First Choice Kratom, we are dedicated to providing high-quality kratom powder to your doorstep quickly and efficiently. We understand that kratom is a dynamic, versatile herb with numerous applications, but it’s not legal in all states. Please see our Shipping Policy

Can I cancel my order?

Yes, you can cancel your order for a full refund as long as it has not already shipped. If your order has shipped, we will do our best to stop the shipment and refund your purchase price, but we cannot guarantee that we will be able to do so. We offer a 100% satisfaction guarantee on all of our products, so if you are not satisfied with your purchase, please let us know, and we will make it right.

Is my credit card information safe?

Yes, your connection to our website as well as your credit card information is secured and encrypted with 128-bit encryption. We also are PCI compliant.